Frequently Asked Questions
Everything you need to know about partnering with us.
How do I get started?+
Reach out via our contact page. We'll review your vehicle, discuss terms, and walk you through the enrollment process.
What types of vehicles do you accept?+
We primarily work with well-maintained passenger vehicles. Newer model years and EVs are a strong fit. Contact us to discuss your specific vehicle.
How much can I expect to earn?+
Partners typically retain 70–85% of trip income after our management fee. Actual earnings vary by vehicle, availability, and demand. We do not guarantee specific returns.
What does 'full-service operations' mean?+
We handle all day-to-day aspects: guest communication, check-in/out, cleaning coordination, charging, basic upkeep, and maintenance scheduling. You stay hands-off.
Who covers costs like parking tickets or towing?+
Vehicle owners are responsible for actual operational costs incurred during the service period, including but not limited to parking violations, towing fees, and any third-party fees directly tied to vehicle use. See our Terms for full details.
What are your operating hours?+
Our standard operating hours are 8:00 AM – 7:00 PM. Services or retrievals outside these hours may incur an additional fee.
How do I receive payouts?+
Payouts are processed monthly, accompanied by a detailed trip and earnings report. Payment method is discussed during onboarding.
Can I take my vehicle back when I need it?+
Yes. We work with you on scheduling. Advance notice requirements are outlined in your partnership agreement.
Are my vehicle and liability covered?+
Coverage details depend on the platform(s) used and your individual insurance policy. We strongly recommend reviewing your coverage with your insurer before enrolling.
Where do you operate?+
We currently operate out of Quincy (420 Hancock Street) and serve the Boston Logan Airport corridor.